.portal-login{min-height:100vh;display:grid;place-items:center;padding:24px;color:var(--ink);background:#eef1fa}.portal-login-card{width:min(100%,420px);padding:38px 38px 32px;border:1px solid rgba(255,255,255,.8);border-radius:12px;background:#ffffffe6;box-shadow:0 18px 48px #2c3d771f}.portal-login-card .brand-mark{margin-bottom:24px}.portal-login-card h1{margin:8px 0;font-size:26px;line-height:1.25}.portal-login-card .field-label{margin-top:17px}.portal-login-card .text-input{min-height:43px;padding:10px 12px;border-radius:7px;font-size:14px}.portal-login-card .login-button{min-height:44px;margin-top:22px;border-radius:7px}.portal-shell{min-height:100vh;display:grid;grid-template-columns:236px minmax(0,1fr);color:var(--ink);background:#f4f6fb;font-size:15px}.portal-sidebar{position:sticky;top:0;display:flex;flex-direction:column;width:236px;height:100vh;min-height:560px;overflow-y:auto;padding:0 14px 14px;border:0;border-right:1px solid #e4e8f2;border-radius:0;background:#fcfdff;box-shadow:none;backdrop-filter:none;-webkit-backdrop-filter:none}.portal-brand{display:flex;align-items:center;gap:11px;min-width:0;height:76px;margin:0 -14px 13px;padding:0 21px;border-bottom:1px solid #e1e8f2}.portal-brand>div,.portal-sidebar-foot>span:nth-child(2){display:grid;gap:4px;min-width:0}.portal-brand strong{overflow:hidden;color:#202b48;font-size:14px;text-overflow:ellipsis;white-space:nowrap}.portal-brand small,.portal-sidebar-foot small{display:inline-flex;align-items:center;gap:5px;color:#6f7a93;font-size:12px}.presence-dot{width:7px;height:7px;border-radius:50%;background:#2fb67c;box-shadow:0 0 0 3px #2fb67c26}.portal-brand .mini-logo{flex:0 0 auto;width:36px;height:36px;border-radius:10px;background:linear-gradient(135deg,#5b7bff,var(--accent-deep));font-size:17px;box-shadow:0 6px 14px #4565f047}.portal-nav-group{margin:0 0 8px}.portal-nav-heading{margin:0 8px 9px;padding:14px 2px 0;border-top:1px solid 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button:focus-visible,.portal-sidebar-foot button:focus-visible,.portal-shell button:focus-visible{outline:3px solid rgba(69,101,240,.25);outline-offset:2px}.portal-sidebar-foot{display:flex;align-items:center;gap:10px;min-width:0;margin-top:auto;padding:14px 4px 2px;border-top:1px solid #edf0f6}.portal-sidebar-foot strong{overflow:hidden;color:#26314e;font-size:13px;text-overflow:ellipsis;white-space:nowrap}.portal-sidebar-foot .avatar{width:33px;height:33px;border-radius:8px}.portal-sidebar-foot button{display:inline-grid;place-items:center;margin-left:auto;padding:7px;border:0;border-radius:8px;background:transparent;color:#7d88a0}.portal-sidebar-foot button:hover{background:#f2f4fa;color:var(--accent-deep)}.portal-content{--portal-gutter: clamp(18px, 3vw, 42px);position:relative;min-width:0;padding:0 var(--portal-gutter) 36px}.portal-topbar{display:flex;align-items:center;justify-content:space-between;gap:20px;min-height:76px;margin:0 calc(-1 * var(--portal-gutter)) 23px;padding:0 var(--portal-gutter);border-bottom:1px solid #e1e8f2;background:#fcfdff}.portal-breadcrumb{display:flex;align-items:center;gap:4px;color:#8a94aa;font-size:12px}.portal-breadcrumb span:last-child{color:#5d6882}.portal-topbar h1{margin:4px 0 0;color:#18233f;font-size:22px;font-weight:720;line-height:1.25}.portal-top-actions{display:flex;align-items:center;gap:12px}.portal-clock{display:inline-flex;align-items:center;gap:6px;padding:6px 11px;border:1px solid #e3e8f2;border-radius:999px;background:#fff;color:#5d6882;font-size:12px;white-space:nowrap}.portal-clock svg{color:#2fb67c}.portal-clock.demo{border-color:#f2e6c7;background:#fff8e8;color:#8a6619}.portal-clock.demo svg{color:#d19a22}.portal-top-actions .avatar{width:34px;height:34px;border-radius:8px}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}.metric-card{display:grid;align-content:start;gap:8px;min-width:0;position:relative;min-height:116px;padding:18px 20px;border:1px solid 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#4565f033;transition:background .16s ease,transform .16s ease}.primary-button.compact-button:active{transform:translateY(1px)}.primary-button.compact-button:hover{background:var(--accent-deep)}.soft-button{border-color:#dfe4ef;background:#fff;color:#3f4b67}.soft-button:hover{border-color:#cfd8f2;background:#eff2fc;color:var(--accent-deep)}.icon-button{display:inline-grid;place-items:center;width:32px;height:32px;border:0;border-radius:8px;background:transparent;color:#6f7a93;font-size:20px}.icon-button:hover{background:#f1f3f9;color:#394866}.table-wrap{width:100%;overflow:auto;border-top:1px solid #edf0f6}.table-wrap table{width:100%;min-width:740px;border-collapse:separate;border-spacing:0;text-align:left}.table-wrap th{height:40px;padding:0 16px;border-bottom:1px solid #edf0f6;background:#f8f9fc;color:#5d6882;font-size:12px;font-weight:680;white-space:nowrap}.table-wrap td{height:60px;padding:10px 16px;border-top:1px solid #f0f2f7;color:#3f4b67;font-size:13px;white-space:nowrap}.table-wrap tbody tr:first-child td{border-top:0}.table-wrap tbody tr:hover td{background:#f8faff}.table-wrap td>strong{color:#18233f;font-weight:680}.table-wrap td>small,.table-person small{display:block;max-width:250px;margin-top:3px;overflow:hidden;color:#7d88a0;font-size:12px;text-overflow:ellipsis}.table-wrap td .danger-text{color:#bc5c54}.mono{color:#3f4b67;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px!important;font-variant-numeric:tabular-nums}.table-action{padding:5px 7px;border:0;border-radius:5px;background:transparent;color:var(--accent-deep);font-size:12px;font-weight:650;white-space:nowrap}.table-action:hover{background:#edf1ff}.status-pill,.tag{display:inline-flex;align-items:center;gap:6px;min-height:24px;padding:2px 10px;border:1px solid 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.panel-toolbar{min-height:61px}.chart-panel .compact-input{width:126px;min-width:0}.bar-chart{display:flex;align-items:end;justify-content:space-between;gap:8px;height:125px;margin:3px 18px 0;padding:0 4px 20px;border-bottom:1px solid #e9edf4}.bar-chart i{position:relative;display:block;flex:1;min-width:5px;max-width:30px;border-radius:4px 4px 1px 1px;background:#8398f3;opacity:.83}.bar-chart i:nth-child(3n+2){background:#8fc5b1}.bar-chart i:nth-child(4n){background:#b8c4f8}.bar-chart b{position:absolute;top:calc(100% + 7px);left:50%;color:#99a2b4;font-size:8px;font-style:normal;font-weight:500;transform:translate(-50%)}.ranking-panel .panel-toolbar{min-height:61px}.ranking-row{display:grid;grid-template-columns:24px 29px minmax(0,1fr) auto;align-items:center;gap:9px;min-height:54px;margin:0 16px;border-top:1px solid #f0f2f7}.rank-number{color:#8995af;font-size:11px;font-weight:700;font-variant-numeric:tabular-nums}.ranking-row>div{display:grid;gap:3px;min-width:0}.ranking-row 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button{min-height:35px;padding:0 9px;border:0;border-radius:5px;background:transparent;color:#73809a;font-size:11px;text-align:left}.settings-tabs button:hover{background:#f6f7fb;color:#35415e}.settings-tabs button.active{background:#edf1ff;color:var(--accent-deep);font-weight:680}.settings-form{display:grid;gap:14px;padding:18px}.settings-form>p{margin-top:-10px}.settings-form>label{max-width:620px}.settings-form .text-input{width:100%}.settings-form .form-footer{padding:4px 0 0}.settings-form .color-options{display:flex;align-items:center;gap:9px;min-height:32px}.color-swatch{width:23px;height:23px;padding:0;border:2px solid #fff;border-radius:50%;outline:1px solid #dfe4ef;background:var(--swatch)}.color-swatch.selected{outline:2px solid var(--accent);outline-offset:2px}.portal-toast{position:fixed;right:24px;bottom:20px;z-index:10;max-width:min(380px,calc(100vw - 32px));margin:0;padding:11px 15px;border:1px solid #dce4fb;border-left:3px solid var(--accent);border-radius:10px;background:#fff;color:#26314e;box-shadow:0 12px 32px #23315b29;font-size:13px}.detail-panel{padding-bottom:18px}.detail-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;padding:0 18px}.detail-grid>div{display:grid;gap:7px;min-width:0;padding:12px;border:1px solid #edf0f6;border-radius:6px;background:#fbfcff}.detail-grid span{color:#8993a8;font-size:10px}.detail-grid strong{overflow:hidden;color:#34405d;font-size:12px;text-overflow:ellipsis}.detail-actions{display:flex;justify-content:flex-end;gap:8px;padding:16px 18px 0}.danger-action{border-color:#f0d6d2;color:#b85e57;background:#fff6f5}.transcript{display:grid;gap:10px;margin:18px;padding-top:5px;border-top:1px solid #edf0f6}.transcript>div{max-width:72%;padding:11px 13px;border-radius:7px;background:#f4f6fb}.transcript .agent-line{justify-self:end;background:#edf1ff}.transcript span,.transcript p,.transcript time{display:block}.transcript span{color:var(--accent-deep);font-size:10px;font-weight:700}.transcript p{margin:5px 0;color:#455270;font-size:12px;line-height:1.6}.transcript time{color:#929bb0;font:10px ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.password-reveal{display:flex;align-items:center;gap:13px;margin:-2px 0 14px;padding:13px 15px;border:1px solid #cfe8d9;border-radius:8px;background:#f2fbf5}.password-reveal>div{flex:1;min-width:0}.password-reveal strong{color:#2f7c50;font-size:12px}.password-reveal p{margin:4px 0 0;color:#6a8e76;font-size:10px}.password-reveal code{padding:6px 8px;border-radius:5px;color:#315842;background:#e2f3e7;font-size:12px}.confirm-shade{position:fixed;inset:0;z-index:30;display:grid;place-items:center;padding:20px;background:#1c264638}.confirm-dialog{width:min(100%,410px);padding:22px;border:1px solid #e3e8f4;border-radius:10px;background:#fff;box-shadow:0 20px 55px #18233f33}.confirm-dialog h2{margin:8px 0;color:#263250;font-size:17px}.confirm-dialog>p:not(.eyebrow){color:#6a7690;font-size:12px;line-height:1.7}.wide-field{grid-column:1 / -1}.domain-input{resize:vertical;line-height:1.5}.queue-transfer-bar{display:flex;align-items:center;flex-wrap:wrap;gap:8px;padding:12px 18px;border-top:1px solid #edf0f6}.queue-transfer-bar strong{margin-right:auto;font-size:12px;color:#34405d}.queue-transfer-bar .compact-input{min-width:170px}.node-icon{display:grid;flex:0 0 auto;place-items:center;width:34px;height:34px;border-radius:10px;background:#eaefff;color:var(--accent)}.node-icon.off{background:#f1f2f6;color:#8a94aa}.copy-cell{display:inline-flex;align-items:center;gap:6px}.copy-button{display:inline-grid;place-items:center;width:26px;height:26px;padding:0;border:0;border-radius:6px;background:transparent;color:#8a94aa;opacity:0;transition:opacity .16s ease,background .16s ease}.table-wrap tr:hover .copy-button,.copy-button:focus-visible{opacity:1}.copy-button:hover{background:#eaefff;color:var(--accent-deep)}.empty-state{display:grid;justify-items:center;gap:8px;padding:48px 20px 52px;border-top:1px solid #edf0f6;text-align:center}.empty-icon{display:grid;place-items:center;width:56px;height:56px;margin-bottom:6px;border-radius:16px;background:#f1f4fb;color:#8a94aa}.empty-state strong{color:#18233f;font-size:15px}.empty-state p{max-width:360px;margin:0 0 10px;color:#6f7a93;font-size:13px;line-height:1.6}.drawer-shade{position:fixed;inset:0;z-index:30;display:flex;justify-content:flex-end;background:#18233f47;animation:shade-in .18s ease}.drawer{display:flex;flex-direction:column;width:min(100%,440px);height:100%;background:#fff;box-shadow:-18px 0 48px #18233f29;animation:drawer-in .22s cubic-bezier(.2,.8,.2,1)}.drawer-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:22px 24px 18px;border-bottom:1px solid #edf0f6}.drawer-head h2{margin:0;color:#18233f;font-size:18px}.drawer-head p{margin:6px 0 0;color:#6f7a93;font-size:13px;line-height:1.6}.drawer-body{display:grid;align-content:start;gap:18px;flex:1;overflow-y:auto;padding:22px 24px}.drawer-body label{display:grid;gap:7px;color:#3f4b67;font-size:13px;font-weight:620}.drawer-body label small{color:#8a94aa;font-size:12px;font-weight:400}.mono-input{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.drawer-foot{display:flex;justify-content:flex-end;gap:8px;padding:16px 24px;border-top:1px solid #edf0f6;background:#fafbfd}@keyframes shade-in{0%{opacity:0}}@keyframes drawer-in{0%{transform:translate(32px);opacity:0}}@media(max-width:1120px){.portal-shell{grid-template-columns:206px minmax(0,1fr)}.portal-sidebar{width:206px}.portal-content{--portal-gutter: 22px}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid{grid-template-columns:minmax(0,1.2fr) 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